Assignment 1: Discuss case 9.2 HSBC Combats Fraud in Split-second Decisions. APA Format 600 Words, 2-3 references. pg # 329 Questions 1. Analyze the reasons to invest millions of dollars to detect and prevent fraudulent transactions. In your evaluation, do a cost–benefi t analysis to show why the investment cost is worthwhile. 2. Review the two outcomes of the fraud scenario. Assess the business implications of each of the following two goals. Explain why these goals are confl icting. a. To minimize rejecting legitimate purchases by authorized customers b. To minimize the risk of making customers victims of fraud 3. The Fraud Management solution is based on a scoring model. For example, assume the scores range from 1 to 10, with 10 being the highest probability that the transaction is fraudulent. What cutoff score would you use to decide to approve a purchase? What cutoff score would you use to decide not to approve a purchase? If those cutoff scores are not the same, how do you suggest those falling between scores be treated? 4. Why are approval decisions made in a split second? Would customers tolerate a brief delay in the approval process if it reduced their risk of identity theft? Explain your answer. 5. Research ATM or other banking transaction fraud. How has a fi nancial fi rm been defrauded or harmed? Assignment 2: Discuss case 13.2 Steve Jobs’ Shared Vision Project Management Style. APA Format 600 Words, 2-3 references. Pg # 436 Questions 1. Steve Jobs shows the importance of people skills. Explain Jobs’ way of motivating people. For example, did he try to get everyone to like him? Did he try to get everyone to get along with each other? 2. Why did Jobs’ approach to project management work so well for him? 3. What lessons can project managers learn from Jobs? 4. Research Steve Jobs’ management style from reputable sources. What did you learn about how people reacted to Jobs’ style? 5. Create a checklist of effective project management practices.
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